When health concerns arise, one of the first questions many people ask is: Should I go to the Emergency Room (ER) or visit an Urgent Care center? Understanding the differences between these two options can help you make informed decisions, ensuring you receive the appropriate care quickly and efficiently.

What Is an Emergency Room (ER)?

The emergency room is a department within a hospital equipped to handle severe and life-threatening conditions. ERs are staffed with specialized medical professionals and have advanced technology to treat critical emergencies such as:

• Chest pain or difficulty breathing

• Severe bleeding or trauma

• Stroke symptoms

• Chest injuries or broken bones

• Loss of consciousness

• Severe burns

• Sudden or severe abdominal pain

When to visit the ER:
If you experience a potentially life-threatening condition or injury, such as difficulty breathing, severe bleeding, or signs of a heart attack, go to the ER immediately or call 911.

ERs in Horizon West

Orlando Health Horizon West Hospital 

17000 Porter Rd, Winter Garden, FL 34787

(407) 407-0000

Advent Health ER at FLAMINGO CROSSINGS Town Center 

13323 Hartzog Rd, Winter Garden, FL 34787

(407) 550-0700

What Is Urgent Care?

Urgent care centers provide immediate treatment for non-life-threatening illnesses and minor injuries. They are a convenient alternative to emergency rooms, especially after hours when your primary care doctor may not be available. Services typically offered include:

• Minor fractures and sprains

• Cuts requiring stitches

• Infections like urinary tract infections or ear infections

• Cold, flu, or fever

• Minor burns

• Allergic reactions (mild)

When to visit Urgent Care:
If your condition isn’t life-threatening but requires prompt attention, such as a minor injury or illness, an urgent care center is an excellent option.

Urgent Care in Horizon West

Advent Health Centra Care Horizon West

9225 Miley Dr Suite 100, Winter Garden, FL 34787

(407) 347-2620

MD Now Urgent Care

5845 Winter Garden Vineland Rd, Windermere, FL 34786

(407) 203 – 1682

Horizon West Pediatric Center

5730 Hamlin Groves Trails #164, Winter Garden, FL 34787

407-347-7052

Key Differences at a Glance:

FeatureER (Emergency Room)Urgent Care CenterSeverity LevelLife-threatening or seriousMinor or non-life-threateningSpeed of ServiceUsually longer wait timesTypically shorter wait timesCostMore expensiveLess expensiveAvailability24/7, often with hospital facilitiesUsually during extended hours, but not always 24/7Equipment & StaffAdvanced equipment & specialistsGeneral equipment & family practitioners

How to Decide Where to Go

• Life-Threatening Situations: Go to the ER or call 911 immediately.

• Non-Urgent Issues: Visit an urgent care center for quick, affordable treatment.

• Uncertain Cases: When in doubt, visit the ER—better to be safe than sorry.

Knowing the difference between an ER and urgent care can save you time, money, and ensure you receive the appropriate level of care. Always prioritize emergency services when necessary, but don’t hesitate to use urgent care for minor illnesses or injuries that need prompt attention without the long waits and higher costs of the ER. Your health and safety are valuable. Make informed choices to get the care you need, when you need it.