Beyond the Showroom with Rich and Kirstine Briggs

Oct 19, 2026

When it comes to upgrading your home, there is no substitute for real-world experience. While many Horizon West residents know Rich and Kirstine Briggs as active community leaders, there is another side to their story that makes Big Bob’s Flooring & More a standout choice in West Orange County.

Long before acquiring the Winter Garden showroom in 2018, Rich spent years mastering the ins and outs of the flooring industry. That deep-rooted technical background gives local homeowners an invaluable advantage when navigating their home improvement projects.

“Community was very important to us from the very beginning. Doing business and taking care of customers are our number one priorities, and it’s just our big goal throughout the years.” — Rich Briggs

Decades of Industry Know-How: Why Hands-On Experience Matters

Flooring is one of the most critical structural and aesthetic investments you can make in a home. In Central Florida, it also comes with unique challenges, including high humidity, subfloor variations, and heavy foot traffic from active families and pets.

Having worked in the flooring industry long before launching Big Bob’s in Winter Garden, Rich brings a wealth of technical insight that goes far beyond browsing product catalogs. He understands the mechanics of how different materials perform over time, which products hold up best against Florida moisture, and how to match the right surface to a family’s specific lifestyle.

This depth of experience allows the team to guide customers away from common flooring mistakes, ensuring every installation is built to last.

Craftsmanship, Selection, and Local Service

Rather than dealing with big-box store guesswork, working with an experienced local specialist means getting tailored recommendations for every room in the house. The Winter Garden showroom carries a massive selection of top-performing options designed for real life, including:

High-Performance Luxury Vinyl Plank (LVP): Waterproof, scratch-resistant, and ideal for busy households with pets or kids.
Timeless Hardwood: Premium wood options that add long-term value and classic elegance to your space.
Resilient Tile & Stone: Durable, easy-to-clean solutions built for high-moisture areas.
Plush & Durable Carpet: Comfort-focused styles from top industry brands like Mohawk and Dream Weaver.
In-Stock Options: A wide inventory ready for immediate takeoff or quick installation turnaround.

A Stress-Free Flooring Experience

Choosing new floors should be exciting, not overwhelming. Rich and his team focus on making the selection process simple from start to finish. Homeowners can test out options using their digital Room Visualizer to preview products in their actual spaces, schedule free in-home measurements, and take advantage of flexible financing options.

When you pair decades of hands-on product knowledge with a genuine commitment to the Horizon West community, you get a local partner you can trust for every step underfoot.

Visit the Showroom

Ready to start your next project? Stop by to meet Rich, Kirstine, and their knowledgeable team to explore their extensive collection of quality flooring.